Handover: Operating Your New Veranda
Once your veranda is built, the final step is the handover. This is the moment we walk you through every feature of your new space, ensuring you feel confident using the motors, adjusting the lighting, setting the heating, and maintaining the system. A thorough handover is all about making sure you can get the best out of your space from day one.
Mastering the Control System
Most systems are managed via a central remote control or a smartphone-based app. We demonstrate how to pair new handsets, set favourite positions for awnings or louvres, and use the master control to operate the heating and lighting simultaneously, creating your perfect environment in a single touch.
Daily Operation and Safety
We show you the proper procedure for daily operation, such as how to safely retract fabric roofs or slide your glass panels. We also explain the automated safety systems, like wind sensors that automatically retract awnings, ensuring you know why the system acts as it does, even when you aren't there.
Basic Care and Aftercare
A short guide on how to keep your veranda in peak condition is part of every handover. We cover the simple, regular tasks—like clearing leaves from the gutter and giving the frames a gentle wash—that maintain the finish and ensure all moving parts continue to work perfectly for years to come.
Common questions
What if I get the handset settings wrong?
We provide clear guides for resetting your systems, and our team is just a call away if you need any further support.
Is the smartphone app easy to set up?
Yes, we help you set up the app on your phone during the handover so you can see how it works instantly.
Does the wind sensor need testing?
We test it during the installation, but we will show you how to monitor it and when it should be triggered.
Can other family members have their own remotes?
Yes, additional handsets can be easily programmed, and we can show you how to do this.
Your Handover Documentation
You receive a clear, printed, and digital pack containing all the operating manuals, warranty information, and a quick-start guide for the day-to-day use of your veranda’s components, ensuring you have a permanent reference should you ever need it.
- Demonstration of all automated controls
- Clear guidance on safety and sensor operation
- Simple, regular care and maintenance advice
- Full package of manuals and documentation
In short
Our professional handover covers the operation of all automated systems, basic maintenance, and safety features, ensuring you are confident in your new space.
What to do next
Ask us for a digital copy of your system's operating guide before we even arrive for the build.
Ready to Transform Your Outdoor Space?
Get a free, no-obligation quote. Email a photo of the area plus your preferred width, projection and operation type — and we'll do the rest.